Wednesday, April 14, 2010
Exchange with Client (Change in Viewpoint)
While waiting with a client for our appointment at the social security office, I explain the difference between medicare and medicaid.
Client (in awe): You know so much. You know much more than I’ll ever know.
Me: You know a lot more about some things than I do.
Client: Like what?
Me: You know much more about hockey, about Christianity, country music--
Client (smiling): You don’t know anything!