Yes, I'll take that foot-in-the-door opportunity to try and have you come back so we'll have an opportunity to discuss the other issues you're dealing with. You bet I'll try.
Martin didn't show up to his follow up appointment but he did give me a call the day of to reschedule our appointment -- something he has not done yet. The appointment was made for the week of 4/26.
I was happy to see Martin show up on 4/26. We weren't able to take care of everything he needed so we made a follow up appointment -- and Martin showed up then too. Looks like the method of leaving something to work on (perhaps particularly because it's something that's coming from him) is working so far.