Monday, September 20, 2010

Sharing of Information a Two Way Street

I smiled as I listened to my client's voice message, correcting me on information included in a flyer my department dispersed in our buildings*. The flyer advertised meal programs and food pantries in the area. "That [specific pantry] is actually not open on Mondays anymore." A quick check... She was right (and this since we had confirmed the information as recently as the previous month with the provider). Flyers to be corrected.

* The buildings we provide case manager services to, naturally

No comments: