Says a client with a tone that denotes sheer surprise that I'm only now returning her call. However could one wait two days for a case manager to call her back???????*
Man, I would love providers to call me back that quickly -- and right now I'm talking about providers returning calls for issues I'm having, not relating to a client.
* And yes, to be clear, this instance was a non emergency call.
* And yes, to be clear, this instance was a non emergency call.

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